Privacy policy

h1>Privacy Policy

Effective Date: March 28, 2026

The Rig Doctor Inc. | 641 Amesbury Rd, Montgomery, TX 77316 | info@therigdr.com | (936) 548-9254

1. Overview

We respect your privacy. This Privacy Policy explains how The Rig Doctor Inc. collects, uses, and protects your personal information when you shop with us, book a Tone Tutoring session, or visit therigdr.com.

2. What We Collect

Information You Provide

  • Name, email, phone, shipping/billing address
  • Payment info (processed by Shopify Payments — we never store full card numbers)
  • Messages, emails, and support inquiries
  • Custom build preferences, tone goals, gear info
  • Tone Tutoring details: availability, skill level, goals

Collected Automatically

  • Browser type, OS, device type
  • Pages visited, time on site, referring website
  • General location (city/state via IP — not GPS)
  • Cookies and tracking technologies

3. How We Use Your Information

  • Process and fulfill orders, builds, and Tone Tutoring sessions
  • Send confirmations, tracking, and delivery updates
  • Process payments and prevent fraud
  • Respond to support inquiries
  • Send marketing (with your consent) — unsubscribe anytime
  • Improve our website and services via analytics

4. Third-Party Services

We do not sell, rent, or trade your personal information.

5. Cookies

  • Essential: Required for cart, checkout, login
  • Preference: Remember your settings
  • Analytics: Google Analytics (anonymized) Retargeting (only if you opt in)

Manage cookies via your browser settings.

6. Data Security

We use SSL/TLS encryption, PCI DSS compliance via Shopify Payments, and secure access controls. No system is 100% secure — we're not liable for breaches beyond our control.

7. Your Rights

  • Access & Correction: Request a copy or correction of your data
  • Deletion: Request deletion (except legally required reco) within 30 days.
  • Marketing Opt-Out: Unsubscribe link in emails, or reply STOP to SMS
  • CCPA (California): Right to know, delete, opt-out of sales, non-discrimination. Response within 45 days.
  • Canadian Privacy (PIPEDA): Right to access, correct, and delete your information.

Contact info@therigdr.com to exercise any rights.

8. Children's Privacy

Our services are not for children under 13. We don't knowingly collect their data. Contact us if you believe we have.

9. International Transfers

We serve the US and Canada. Data may be stored/processed in the US. By using our site, you consent to this transfer.

10. Changes

We may update this policy. Changes posted here with updated effective date. Material changes notified by email.

11. Contact

  • Email: info@therigdr.com
  • Phone: (936) 548-9254
  • Hours: Monday-Friday, 9 AM - 5 PM CT
  • Address: The Rig Doctor Inc., 641 Amesbury Rd, Montgomery, TX 77316

We respond within 10 business days.

Last Updated: March 28, 2026

within 10 business days.

Last Updated: March 28, 2026